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1. How Do Smart Forms Work?
Tyndall Smart Forms
Author: Justin Dybka
Date: 30 April 2025
Blog
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Smart forms are advanced, interactive forms that adapt based on user input and automate the collection of data in an efficient manner. Unlike traditional static forms, smart forms use technology to guide users through the process, ensure they fill out only relevant fields, and validate the information entered. This results in a smoother user experience, increased accuracy, and reduced human error.
How Do Smart Forms Work?
Conditional Logic • Smart forms can hide or display fields based on previous answers. For example, if a user selects "Yes" to a certain question, the form can dynamically display fields asking for additional information. If they select "No," those fields remain hidden. • As the user progresses through the form, new sections or questions are revealed based on their answers, reducing the overwhelming feeling of having to fill out long forms with unnecessary questions. Integration • Smart forms can use previously collected data and integrate with other systems such as CRM. This minimizes the need for users to enter repetitive information and speeds up the process. Analytics and Tracking • Smart forms can track how users interact with the form (such as how long they spend on certain fields or where they drop off). This data can help to optimize forms for higher completion rates. Multi-Step Forms • Users can save their progress and return later, reducing the chances of abandonment due to time constraints. • Longer forms can be broken into multiple steps, with progress indicators showing the user how far along they are. This reduces the perception of a long, tedious process and encourages completion. User Guidance • If a user misses a field or enters invalid data, the form will display an error message that explains the issue and directs the investor to the part of the form that needs correction. This minimizes frustration and improves the completion rate. • Include contextual guidance, such as hints, tooltips, or pop-up descriptions, to help investors understand what each field requires.
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