At Tyndall, we are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our services.
1.Introduction
Tyndall (“we,” “us,” or “our”) provides digital financial services designed to help you manage your finances effectively. To deliver these services, we collect certain personal information from you. We are dedicated to protecting your privacy and handling your information responsibly.
2.What Is Personal Information?
“Personal Information” refers to any information about an individual that can be used to identify them. This may include:
Full name
Home address
Date of birth
Personal email address
Personal telephone number
Government-issued identification numbers (e.g., SSN)
Financial information (bank details, transaction history)
Device information (IP address, browser type)
Any other information you provide that identifies you personally.
3.How We Collect Personal Information
We collect personal information through various means, including:
- Information you provide directly when creating an account or using our services
- Information from your interactions with our platform, such as transaction data
- Information from third parties, such as credit bureaus or identity verification services
- Information collected automatically through cookies and similar technologies when you visit our website or use our app
4.How We Use Personal Information
We use your personal information to:
- Provide and maintain our services
- Process transactions and send related information
- Verify your identity and prevent fraud
- Communicate with you about your account or our services
- Comply with legal obligations and enforce our terms
- Improve our services and develop new features
5.Sharing Personal Information
We do not sell your personal information. We may share your information with:
- Service providers who assist us in delivering our services (e.g., payment processors, customer support)
- Regulatory authorities or law enforcement agencies, as required by law
- Other parties with your consent or at your direction
All third parties with whom we share your information are obligated to protect it and use it only for the purposes we specify.
6.Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we securely delete or anonymize it.
7.Your Rights & Choices
You have certain rights regarding your personal information, including:
- Accessing the personal information we hold about you
- Requesting corrections to your personal information
- Requesting deletion of your personal information
- Objecting to or restricting our use of your personal information
- Withdrawing consent where we rely on your consent to process your information
To exercise any of these rights, please contact us at support@tyndall.app.
8.Security Measures
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. These measures include encryption, access controls, and regular security assessments.
9.Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our platform, analyze usage patterns, and deliver personalized content. You can manage your cookie preferences through your browser settings.
10.Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on our website and updating the effective date.
11.Email Tracking & Analytics (Chrome and Outlook Extensions)
Our Chrome and Outlook extensions are built to enhance CRM capabilities by providing users with basic email tracking and analytics.
- We only track emails that are sent to recipients who have explicitly opted in to receive communications.
- Email addresses are collected solely for the purpose of providing email analytics — we do not use them for any other purpose.
- All tracked email data is stored securely using industry-standard encryption and safeguards.
- We do not sell, rent, or share email addresses or tracking data with third parties for advertising or commercial use.
We respect your privacy and are committed to responsible data handling.